A highly qualified technical team with proven experience guarantees prompt and effective responses in the phases following the sale, from machine installation to training.
Sales Support and Technical-Commercial Consultancy
The US branch plays the role of technical commercial center and responds to the requests of Bovone’s American and Canadian customers by presiding over the North American market. The back office, in support of the technical sales force, helps to streamline the administrative aspects of the customer-supplier relationship.
After Sales Service
A highly qualified technical team with proven experience guarantees prompt and effective answers in the stages following the sale and installation of the machine. The Ovada headquarters provides the American team with all the training and support necessary to enable them to provide certified and top-level technical assistance. Attention to after-sales service is one of the pillars of Bovone excellence and the branch becomes an ambassador of this excellence on the American market.
The wide availability of stock feeds the efficient supply service for spare parts and consumables.
The on-site availability of Bovone machines allows North American customers to train their operators, reducing the time needed to bring the machine up to full efficiency.